About Us

FutureProof Retail develops technology that brings the personalization and convenience of eCommerce shopping to physical stores.

FutureProof was founded in 2013 by a group of impatient shoppers, award winning developers and retail technology veterans. We work globally from our base in New York.

Our Intentions:

  • Make something that is customer centric - that's unambiguously good and improves people's day as much as we can.
  • Improve the world by lowering the cost of shopping for both customers and retailers.
  • Work in a sustainable and ethical way.
  • Engage openly with partners and do what we can to foster cooperation in the retail technology ecosystem and community.
  • Avoid putting retailers in a "lock in" situation, whether intentional or due to poor technical choices - we intend to keep pace with the times.
  • Continue improving, never consider what we've made complete.
  • Always be on the side of our merchants and their customers.
  • Place people before profits and make sure what we're producing is a net positive for the world.

PS: We're Hiring

Our job openings page lists any roles we're actively seeking, and feel free to email us directly if you have other ideas.


Partnership Inquiries

Get in touch with FutureProof's business development group at partners@futureproofretail.com

Sales Inquiries

Contact sales@futureproofretail.com for sales questions and infomation on how to buy the FutureProof Platform.

Business / Media Inquiries

Reach out to biz@futureproofretail.com for questions about FutureProof the company and to learn about opportunities.

Technical Questions

If you are a current client please contact clientservices@futureproofretail.com for non urgent technical questions. If you are a non-client please contact sales@futureproofretail.com for technical questions.
Call (724) 243-2568 for urgent technical support regarding your existing FutureProof installation.

The Silicon Review Names FutureProof Retail One of the 10 Fastest Growing Retail Companies of 2016

March 3, 2017

Retail CIO Outlook names FutureProof Retail One of the Top 10 Retail Security Solutions Providers of 2016

March 3, 2017

FutureProof Retail – The Self-Checkout Software Makes Store Shopping Much Faster

In an interview with Superb Crew, FutureProof Retail founder Di Di Chan details how the companies software solves problems for customers and retailers alike.

FROM Superb Crewnews
February 15, 2017

California Fresh Market Ditches Checklanes

Retailer's app offers scan-and-checkout feature for new store

FROM Progressive Grocernews
November 10, 2016

FutureProof talks How, Why and What's Next with Silicon Review

Did you know Americans spend 99,000 human lifetimes waiting in line at grocery stores every year?

In an interview with Silicon Review we describe our motivations, development process and plans for the future.

November 3, 2016

FutureProof's In Store Loss Prevention Solution

Retail CIO Outlook learns how FutureProof's loss prevention functions like an immune system.

FROM Retail CIO Outlooknews
August 22, 2016

FutureProof president Di Di Chan talks time-constrained consumers with Canadian Grocer

FutureProof Retail has made a splash with its app, developed using a “consumer-first” approach.

FROM Canadian Grocer
June 20, 2016

What we learned at our inaugural Thought Starters Conference

Canadian Grocer talks with FutureProof President Di Di Chan about the future of Grocery apps.

FROM Canadian Grocernews
June 20, 2016

Mobile Checkout Co-Creator Appointed to Brain Trust Panel

FutureProof CEO Will Hogben has been appointed to RetailWire’s Brain Trust Panel.

April 4, 2016

Two grocery stores check out apps for self-checkout

Two California supermarkets pilot an app that lets shoppers scan their products in app and walk out of the store without waiting in line to check out with a cashier.

FROM Mobile Strategies 360news
March 31, 2016

Self service via mobile phone in the physical store

The cell phone has also started to become a part of the physical store experience. Now it starts to emerge solutions that enables customers to manage the purchasing process altogether by mobile phone. Mobile Checkout from New York-based company Future Proof is an example.

FROM Handelstrender, Swedishnews
February 15, 2016

Shop, Scan, and Check Out with Smartphone App

Technology is paving the way for retailers to automate much of the routine work that is carried out in retail outlets. At the same time technology is raising shopper's expectations of convenience and personalization.

FROM CIO Reviewnews
November 23, 2015

20 most promising retail solution providers for 2015

Future Proof Retail helps merchants capitalize on technology by making the in-store experience more pleasant, convenient and profitable.

FROM CIO Reviewnews
November 23, 2015